PRN Patient Access Specialist — Flexible Daytime Schedule

Logan Health; United States; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

401(k) match

Employee assistance program

Shift differential pay

Job summary

Logan Health is seeking a PRN Patient Access Representative to support Kalispell-area clinics. This role suits someone with a background in customer service, front office, or administrative support, offering great work‑life balance in a fast‑paced environment.

You will greet patients, verify demographic and insurance information, verify benefits, explain costs, and assist with registrations while maintaining accuracy and professionalism.

Qualifications

• Minimum of 1 year of customer service preferred.
• Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred.
• Comfortable using computers, Microsoft Office, and learning new software.
• Strong verbal and written communication skills.
• Excellent interpersonal, organizational, and critical-thinking skills.
• Ability to work independently while also being a strong team player.

Responsibilities

• Greet patients warmly and professionally—making them feel welcomed and valued.
• Collect, verify, and update patient demographic and insurance information.
• Prioritize patient registrations based on acuity and clinic workflow.
• Verify insurance eligibility and benefits using verification software.
• Explain out‑of‑pocket costs clearly and compassionately.
• Collect and process payments in accordance with policies.
• Identify self‑pay patients and refer them to financial counseling as needed.
• Maintain working knowledge of Medicare, Medicaid, and commercial insurance plans.
• Support clinic operations with general administrative assistance.
• Communicate opportunities for service improvements to leadership.
• Take pride in accuracy, productivity, and delivering exceptional customer service.

Skills

Customer service

Front office

Administrative support

Microsoft Office

Communication

Organizational skills

Team player

Discretion

Tools

Verification software

Microsoft Office

Job description

Logan Health is seeking a PRN Patient Access Representative to support Kalispell-area clinics. This role suits someone with a background in customer service, front office, or administrative support, offering great work‑life balance in a fast‑paced environment.

You will greet patients, verify demographic and insurance information, verify benefits, explain costs, and assist with registrations while maintaining accuracy and professionalism.