Patient Access & Registration Specialist

Logan Health; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with employer match

Employee wellness resources

Employee Assistance Program

Employee discounts and additional take

Opportunities to learn, grow, and your

Job summary

Logan Health in Kalispell, MT, is seeking a Patient Access Representative to greet patients, register them, verify insurance, explain estimated out-of-pocket costs, and collect payments. You will help ensure a smooth check-in experience and coordinate with the care team.

The role requires strong customer service, organization, and communication, with comfort learning new computer systems. Healthcare setting experience is preferred but not required.

Qualifications

• One year of customer service experience preferred.
• Healthcare registration, scheduling, insurance verification, billing, financial clearance, medical assisting, or a similar setting preferred.
• Knowledge of medical terminology and medical coding preferred.
• Strong computer skills and ability to learn new software and systems.
• Strong communication, organizational, interpersonal, and critical-thinking skills.

Responsibilities

• Welcome patients and families with kindness, professionalism, and excellent customer service.
• Register patients and accurately update demographic and insurance information.
• Verify insurance eligibility, benefits, referrals, and authorizations as applicable.
• Help patients understand estimated out-of-pocket expenses.
• Collect and process patient payments.
• Connect patients with financial counseling resources when appropriate.
• Maintain accurate information within patient registration systems.
• Provide administrative support to help keep clinic operations running smoothly.
• Work closely with clinical and administrative team members to provide an efficient, positive patient experience.
• Protect patient confidentiality and handle sensitive information with professionalism.

Skills

Customer service

Organization

Attention to detail

Communication

Teamwork

Independent work

Healthcare interest

Job description

Logan Health in Kalispell, MT, is seeking a Patient Access Representative to greet patients, register them, verify insurance, explain estimated out-of-pocket costs, and collect payments. You will help ensure a smooth check-in experience and coordinate with the care team.

The role requires strong customer service, organization, and communication, with comfort learning new computer systems. Healthcare setting experience is preferred but not required.