Patient Access Representative | Kalispell Clinics | PRN Status

Logan Health; USA; Vor Ort; USD 25.000 - 33.000; Teilzeit

Benefits dieser Stelle

401(k) match

Employee assistance program

Shift differential pay

Zusammenfassung

Logan Health is seeking a PRN Patient Access Representative to support Kalispell-area clinics. This role suits someone with a background in customer service, front office, or administrative support, offering great work‑life balance in a fast‑paced environment.

You will greet patients, verify demographic and insurance information, verify benefits, explain costs, and assist with registrations while maintaining accuracy and professionalism.

Qualifikationen

• Minimum of 1 year of customer service preferred.
• Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred.
• Comfortable using computers, Microsoft Office, and learning new software.
• Strong verbal and written communication skills.
• Excellent interpersonal, organizational, and critical-thinking skills.
• Ability to work independently while also being a strong team player.

Aufgaben

• Greet patients warmly and professionally—making them feel welcomed and valued.
• Collect, verify, and update patient demographic and insurance information.
• Prioritize patient registrations based on acuity and clinic workflow.
• Verify insurance eligibility and benefits using verification software.
• Explain out‑of‑pocket costs clearly and compassionately.
• Collect and process payments in accordance with policies.
• Identify self‑pay patients and refer them to financial counseling as needed.
• Maintain working knowledge of Medicare, Medicaid, and commercial insurance plans.
• Support clinic operations with general administrative assistance.
• Communicate opportunities for service improvements to leadership.
• Take pride in accuracy, productivity, and delivering exceptional customer service.

Kenntnisse

Customer service

Front office

Administrative support

Microsoft Office

Communication

Organizational skills

Team player

Discretion

Tools

Verification software

Microsoft Office

Jobbeschreibung

Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Are you the kind of person who lights up a room with a smile? Do you love helping people, staying organized, and keeping things moving in a fast-paced environment? If so, this could be the perfect opportunity for you.

We’re hiring a PRN (Casual / As-Needed) Patient Access Representative to support one of our Kalispell-area clinics. This role is ideal for someone with a background in customer service, front office, administrative support, or hospitality who wants great work‑life balance while making a real difference in patients’ experiences.

Why This Role Matters

As a Patient Access Representative, you are the first impression. You’ll be the welcoming face and friendly voice patients see when they arrive—setting the tone for a positive, supportive visit from the very start. You’ll help patients feel comfortable, informed, and cared for while keeping clinic operations running smoothly.

Schedule & Work Environment

PRN / Casual / As-needed Monday–Friday (no nights, no weekends) Daytime hours with excellent work–life balance High-volume, fast-paced clinic setting Perfect for someone who enjoys variety and flexibility

What You’ll Do

• Greet patients warmly and professionally—making them feel welcomed and valued
• Collect, verify, and update patient demographic and insurance information
• Prioritize patient registrations based on acuity and clinic workflow
• Verify insurance eligibility and benefits using verification software
• Explain out‑of‑pocket costs clearly and compassionately
• Collect and process payments in accordance with policies
• Identify self‑pay patients and refer them to financial counseling as needed
• Maintain working knowledge of Medicare, Medicaid, and commercial insurance plans
• Support clinic operations with general administrative assistance
• Communicate opportunities for service improvements to leadership
• Take pride in accuracy, productivity, and delivering exceptional customer service

What We’re Looking For

• Love interacting with people and bring a positive, welcoming attitude
• Thrive in a busy, team‑oriented environment
• Are detail-oriented, organized, and reliable
• Can handle sensitive information with professionalism and discretion
• Enjoy learning new systems and processes

Qualifications

• Minimum of 1 year of customer service preferred
• Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred
• Comfortable using computers, Microsoft Office, and learning new software
• Strong verbal and written communication skills
• Excellent interpersonal, organizational, and critical‑thinking skills
• Ability to work independently while also being a strong team player

Benefits

• PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program
• Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department‑specific scheduling needs

Pay

Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).

We encourage all qualified individuals to apply for employment.

We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law.

If you require accommodation to complete the application, testing or interview process, please notify Human Resources.