PRN Patient Access & Registration Rep

R1 RCM, Inc.; Pensacola (FL); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Pensacola is seeking a part-time PRN Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care. You’ll register patients across multiple systems and support front desk operations in a high-volume environment.

No healthcare background? No problem. We’ll train you; this role is a launching pad for a healthcare career, with cross-training across departments as needed and onboarding to support

Qualifications

• Customer service experience required.
• Ability to thrive in a fast-paced environment.
• Strong communication and interpersonal skills.
• Detail-oriented with high attention to accuracy.
• Willingness to pass background check, drug test, and vaccination requirements.
• Experience with patient access or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients during check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions clearly and compassionately.
• Build trust with patients during moments of illness, anxiety, or stress.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Pensacola is seeking a part-time PRN Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care. You’ll register patients across multiple systems and support front desk operations in a high-volume environment.

No healthcare background? No problem. We’ll train you; this role is a launching pad for a healthcare career, with cross-training across departments as needed and onboarding to support