Patient Access & Registration Specialist (PRN)

RCM Holdco; Port Saint Joe (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

R1 is the leading provider of technology-driven revenue cycle solutions and patient access services for hospitals and health systems. As a Customer Service Representative - Patient Registration, you will be the first contact for patients, ensuring fast, compassionate, and accurate access to care in a PRN, part-time capacity at Ascension Sacred Heart Pensacola.

You will register patients, verify insurance details, collect co-pays, and collaborate with care teams to maintain smooth patient flow

Qualifications

• Exceptional customer service experience and strong communication skills.
• Maintains professionalism in a fast-paced environment.
• Ability to multitask and prioritize with high attention to detail.
• Willingness to adapt to shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service to patients and families at check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by reducing delays in registration and answering questions clearly.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Front desk experience

High School Diploma

Education

High School Diploma or GED

Job description

R1 is the leading provider of technology-driven revenue cycle solutions and patient access services for hospitals and health systems. As a Customer Service Representative - Patient Registration, you will be the first contact for patients, ensuring fast, compassionate, and accurate access to care in a PRN, part-time capacity at Ascension Sacred Heart Pensacola.

You will register patients, verify insurance details, collect co-pays, and collaborate with care teams to maintain smooth patient flow