Patient Access & Registration Specialist (Part‑Time/PRN)

R1 RCM, Inc.; Panama City Beach (FL); Sur place; USD 22 000 - 29 000; Temps partiel

Résumé du poste

R1 RCM Inc. in Panama City Beach, FL is seeking a Part-time Customer Service Representative - Patient Registration to greet patients, verify information, and initiate the check-in process in a fast-paced healthcare setting.

You'll work across multiple computer systems, coordinate with care teams, and help ensure timely access to care while delivering compassionate service to patients and families. This role offers on-site work with varied shifts, required holiday/weekend availability, and

Qualifications

• Prior customer service experience preferred in healthcare settings.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Provide exceptional customer service and assist patients with check-in.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays.
• Build trust with patients during stressful moments.
• Navigate insurance details and collect co-pays when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Connaissances

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. in Panama City Beach, FL is seeking a Part-time Customer Service Representative - Patient Registration to greet patients, verify information, and initiate the check-in process in a fast-paced healthcare setting.

You'll work across multiple computer systems, coordinate with care teams, and help ensure timely access to care while delivering compassionate service to patients and families. This role offers on-site work with varied shifts, required holiday/weekend availability, and