PRN Medical Receptionist: Insurance Verification Pro

American Family Care

Danbury (CT)

On-site

USD 28,000 - 32,000

Part time

8 days ago

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Benefits offered by this job

Competitive pay

Shift differentials

Team environment

Work life balance

Job summary

American Family Care is seeking a PRN Medical Receptionist for insurance verification, billing support, and patient financial counseling at our urgent care facility. You will verify coverage before services, explain costs clearly to patients, and help resolve billing issues while ensuring top-tier patient service.

The role emphasizes accuracy, HIPAA compliance, and a client-focused approach in a fast-paced clinic environment.

Qualifications

High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus.
Active BLS certification required or must be obtained within defined onboarding period.

Responsibilities

Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations