Part-Time Medical Receptionist: Insurance & Billing Pro

American Family Care; Orange Beach (AL); On-site; USD 23,000 - 26,000; Part time

Job summary

American Family Care is seeking a Part-Time Medical Receptionist to verify insurance, counsel patients on costs, and manage front-desk duties in our urgent care settings across AL, CT, FL, GA, MA & TN. The role focuses on accurate billing, compassionate patient interaction, and efficient scheduling.

Ideal candidates are detail-oriented with experience in medical billing software and EMR systems, ready to balance patient care with financial accuracy in a fast-paced environment.

Qualifications

• Experience with insurance verification and medical billing is required.
• Ability to explain complex insurance concepts to patients with empathy.
• Detail-oriented mindset; a single error in insurance IDs can be costly.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials and protect revenue.
• Excel at Financial Counseling: explain costs and billing processes clearly to patients.
• Solve Billing Problems: identify and resolve discrepancies before they impact revenue.
• Drive Patient Satisfaction: provide outstanding service during financial discussions and payments.
• Be the Face of AFC: greet patients with warmth and professionalism.
• Own the Front Desk Flow: process payments, schedule appointments, and check-ins efficiently.
• Protect Patient Information: maintain organized records following HIPAA.

Skills

Insurance verification

Medical billing

Customer service

HIPAA

Education

High school diploma

X-Ray Tech/Medical Assistant cert (plus)

Tools

EMR systems

Medical billing software

Job description

American Family Care is seeking a Part-Time Medical Receptionist to verify insurance, counsel patients on costs, and manage front-desk duties in our urgent care settings across AL, CT, FL, GA, MA & TN. The role focuses on accurate billing, compassionate patient interaction, and efficient scheduling.

Ideal candidates are detail-oriented with experience in medical billing software and EMR systems, ready to balance patient care with financial accuracy in a fast-paced environment.