Insurance-Verified Front Desk Specialist (Part-Time)

American Family Care; Beaver Brook (CT); On-site; USD 28,000 - 32,000; Part time

Job summary

American Family Care (AFC) is seeking a part-time Medical Receptionist with a focus on insurance verification and billing. You will greet patients, verify coverage before services, explain costs, and help with billing questions in a fast-paced urgent care setting.

The role emphasizes accuracy, empathy, and the ability to navigate EMR and billing software while maintaining HIPAA compliance.

Qualifications

• Experience with insurance verification and medical billing in a medical office.
• Ability to explain insurance concepts clearly to patients.
• Detail-oriented with strong numeric accuracy to avoid billing errors.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials.
• Excel at Financial Counseling: explain costs and insurance processes to patients clearly.
• Solve Billing Problems: identify and resolve insurance discrepancies before they affect revenue.
• Drive Patient Satisfaction: deliver excellent service during financial conversations.

Skills

Insurance verification

Medical billing

Customer service

Medical office

Education

High school diploma

X-Ray Tech/Medical Assistant certification

Tools

Medical billing software

EMR systems

Job description

American Family Care (AFC) is seeking a part-time Medical Receptionist with a focus on insurance verification and billing. You will greet patients, verify coverage before services, explain costs, and help with billing questions in a fast-paced urgent care setting.

The role emphasizes accuracy, empathy, and the ability to navigate EMR and billing software while maintaining HIPAA compliance.