Medical Front Desk & Insurance Verification (PRN)

American Family Care; Auburn (AL); On-site; USD 19,000 - 30,000; Part time

Job summary

American Family Care is seeking a PRN Medical Receptionist focused on insurance verification and billing for our urgent care centers. You will verify coverage before services, explain costs to patients, and handle billing issues to protect clinic revenue.

Join a fast-paced, patient-centered team and support front desk operations, scheduling, and payments while maintaining HIPAA compliance and offering exceptional customer service.

Qualifications

• Experience with insurance verification and medical billing.
• Ability to explain complex insurance concepts to patients with empathy and clarity.
• Detail-oriented – a single digit error in an insurance ID can cost thousands.
• Experience in a medical office setting with customer service.
• Tech-savvy with billing software and EMR systems.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials.
• Explain costs, billing processes, and insurance complexities to patients clearly.
• Identify and resolve billing discrepancies to protect revenue.
• Greet patients and manage front desk flow with efficiency.
• Process payments, schedule appointments, and manage check-ins.
• Maintain HIPAA-compliant records and protect patient information.

Skills

Insurance verification

Billing

Financial counseling

Front desk

Customer service

EMR systems

Education

High school diploma

X-Ray Tech / Medical Assistant certification

Tools

EMR systems

Medical billing software

Job description

American Family Care is seeking a PRN Medical Receptionist focused on insurance verification and billing for our urgent care centers. You will verify coverage before services, explain costs to patients, and handle billing issues to protect clinic revenue.

Join a fast-paced, patient-centered team and support front desk operations, scheduling, and payments while maintaining HIPAA compliance and offering exceptional customer service.