Private-Club Outside Operations Lead

Oaks Club Corporation; Osprey (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full Employer-Paid Health Benefits

Dental / Vision

Retirement Benefits (401k Program)

Paid Time Off (PTO)

Golf Privileges

Job summary

The Oaks Club in Florida is a private, member-owned sanctuary with 36 holes and a full spectrum of activities. We seek an Outside Operations Manager to lead the member-facing experience from arrival through departure, delivering a refined, personalized private-club experience defined by recognition, anticipation, presentation and relationships.

The successful candidate will be a hands-on leader, recruiting, training, scheduling and coaching the Outside Operations team, knowing members personally

Qualifications

• Minimum five years of progressive experience supervising and managing in golf operations, hospitality or private-club service.
• Professionalism, discretion and integrity.
• Visible, engaging, hands-on leadership with member interaction.
• Member-first mindset with anticipation, recognition and follow-through.
• Ability to recruit, train, schedule, coach and hold a service team accountable.
• Strong organizational and communication skills managing staffing, payroll, equipment, and daily tasks.
• Commitment to service excellence and private-club presentation.

Responsibilities

• Lead daily Outside Operations from member arrival to departure.
• Recruit, train, schedule, coach and evaluate the Outside Operations team.
• Build relationships with members and learn preferences.
• Manage member bag and cart storage organization.
• Develop and enforce SOPs, checklists, and service standards.
• Oversee arrival, bag handling, and departure services.
• Direct cart operations and fleet presentation.
• Coordinate practice facility operations and range setup.
• Coordinate first-tee and starting operations with Golf Professional staff.
• Manage staffing levels, timekeeping, payroll and overtime.
• Maintain inventories and assist with purchasing and budgets.
• Lead Outside Operations for member tournaments and events.
• Communicate with Golf, Agronomy and other departments about needs and priorities.
• Maintain cleanliness and presentation of Outside Operations areas.

Skills

Recruitment

Training & Coaching

Staff Scheduling

Guest Relations

Operational Leadership

Job description

The Oaks Club in Florida is a private, member-owned sanctuary with 36 holes and a full spectrum of activities. We seek an Outside Operations Manager to lead the member-facing experience from arrival through departure, delivering a refined, personalized private-club experience defined by recognition, anticipation, presentation and relationships.

The successful candidate will be a hands-on leader, recruiting, training, scheduling and coaching the Outside Operations team, knowing members personally