Private Access Engineer, ZPA & App Onboarding

Centene Corporation; California; Hybrid; USD 75,000 - 135,000; Full time

Benefits offered by this job

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Flexible work with remote, hybrid, or\

Job summary

Centene Corporation seeks an experienced ZPA Engineer to support private access services across enterprise applications, troubleshoot access, onboard new services, and maintain technical documentation. You will collaborate with internal teams and vendors to enhance reliability, security, and user experience across the private access platform.

The role requires 2–4 years of related experience and a Bachelor's degree in a quantitative or business field, with familiarity in identity technologies,

Qualifications

• Experience with Zscaler Private Access (ZPA) or similar Zero Trust Network Access (ZTNA) technologies preferred.
• Knowledge of identity and authentication technologies such as SAML, OIDC, Entra ID, Okta, or Ping Identity.
• Strong understanding of DNS, TCP/IP, routing, and general network troubleshooting.
• Experience troubleshooting application-access, authentication, and connectivity issues.
• Familiarity with cloud-hosted and on-premises application architectures.
• Experience with log analysis, troubleshooting tools, and structured problem-solving methodologies.
• Experience with scripting or automation technologies such as PowerShell or Python is a plus.

Responsibilities

• Provides engineering and operational support for Zscaler Private Access (ZPA), including onboarding, lifecycle management, troubleshooting, and service improvements.
• Proactively identifies opportunities to improve processes, documentation, operational efficiency, and service reliability.
• Works with application owners, infrastructure teams, and vendors to design and implement secure private access solutions for enterprise applications.
• Troubleshoots complex application-access issues involving authentication, connectivity, DNS, routing, and policy enforcement.
• Configures and supports private access technologies, including application segments, access policies, connector groups, identity integrations, and related platform components.
• Participates in onboarding new applications and services to the private access platform while ensuring a positive user experience and security compliance.
• Collaborates with identity, networking, cloud, security, server, application, and support teams to resolve issues and improve service delivery.
• Develops and maintains technical documentation, operational procedures, implementation standards, and support guidance.
• Monitors service health, identifies recurring issues, analyzes trends, and proposes improvements to reliability and scalability.
• Builds productive relationships with technology vendors and internal stakeholders to support ongoing platform operations and strategic initiatives.
• Demonstrates ownership of issues from initial report through validation, communication, documentation, and resolution.
• Participates in incident response, root cause analysis, and problem management for private access services.

Skills

ZPA / ZTNA

Identity/auth technologies

DNS / TCP-IP / routing

App-access troubleshooting

Cloud & on-prem apps

Log analysis / troubleshooting tools

Scripting (PowerShell / Python)

Education

Bachelor's degree in quantitative or business field

Job description

Centene Corporation seeks an experienced ZPA Engineer to support private access services across enterprise applications, troubleshoot access, onboard new services, and maintain technical documentation. You will collaborate with internal teams and vendors to enhance reliability, security, and user experience across the private access platform.

The role requires 2–4 years of related experience and a Bachelor's degree in a quantitative or business field, with familiarity in identity technologies,