Privacy Platform Lead – OneTrust (Remote)

Acxiom; Richmond (VA); Remote; USD 95,000 - 130,000; Full time

Job summary

Acxiom is seeking a Privacy Platform Administrator to manage OneTrust and related privacy, legal, and compliance platforms across the organization. You will configure workflows, perform upgrades, and support data subject rights processes while partnering with Legal, IT, and business stakeholders.

The role involves optimizing privacy technology, enabling regulatory compliance, and delivering reporting, dashboards, and analytics to support governance initiatives.

Qualifications

• Bachelor's degree or equivalent experience in business/IT/privacy/compliance.
• 3+ years of experience supporting enterprise SaaS applications.
• Experience supporting privacy, legal, governance, compliance, risk management, or workflow platforms.
• Experience configuring assessments, workflows, reporting, or process automation tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Serve as a primary administrator for OneTrust and other privacy, legal, and compliance platforms.
• Configure and maintain workflows, assessments, forms, questionnaires, dashboards, and reports.
• Manage application upgrades, releases, testing, and change management activities.
• Administer user access, security roles, and permissions.
• Monitor platform performance and suggest enhancements for efficiency and user experience.
• Maintain documentation, procedures, and support materials.
• Support privacy program operations through development of assessments, workflows, and compliance processes.
• Configure and maintain PIAs, DPIAs, Data Subject Rights workflows, vendor assessments, and AI governance assessments.
• Assist with operationalizing new privacy and compliance requirements.
• Gather business requirements and translate into configurations and workflows.
• Design process improvements, automation opportunities, and operational efficiencies.
• Develop reports, dashboards, metrics, and analytics for privacy objectives.
• Evaluate system enhancements and adoption of new platform capabilities.
• Support integrations between privacy platforms and enterprise apps.
• Coordinate data integrations, synchronization, and automation with IT.
• Help troubleshoot integration issues and data quality concerns.
• Provide user guidance, training, and knowledge transfer.
• Serve as a liaison between privacy, legal, compliance, business, and technical teams.
• Support audits, compliance reviews, and regulatory inquiries involving privacy tech platforms.

Skills

OneTrust

Privacy platforms

SaaS support

Stakeholder mgmt

Data protection regs

Education

Bachelor's degree in Business, Information Systems, IT, Legal Operations, Privacy, Compliance

Tools

OneTrust

Power Platform

ServiceNow

Jira

Salesforce

Workday

Job description

Acxiom is seeking a Privacy Platform Administrator to manage OneTrust and related privacy, legal, and compliance platforms across the organization. You will configure workflows, perform upgrades, and support data subject rights processes while partnering with Legal, IT, and business stakeholders.

The role involves optimizing privacy technology, enabling regulatory compliance, and delivering reporting, dashboards, and analytics to support governance initiatives.