Privacy Platform Specialist (OneTrust) — Remote-Eligible

Acxiom; Accident (AR); Remote; USD 70,000 - 110,000; Full time

Job summary

Acxiom is seeking a Privacy Platform Administrator to support OneTrust and other privacy, legal, and compliance platforms. You will configure workflows, manage upgrades, handle user access, and monitor performance while partnering with Legal, Privacy, Compliance, and IT teams to meet regulatory requirements.

The role emphasizes translating business needs into scalable workflows, providing training, and driving process improvements across governance and data protection programs.

Qualifications

• Bachelor's degree or equivalent experience in a related discipline.
• 3+ years of experience supporting enterprise SaaS applications.
• Experience supporting privacy, legal, governance, compliance, risk management, or workflow platforms.
• Experience configuring assessments, workflows, reporting, or process automation tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Serve as a primary administrator for OneTrust and other privacy, legal, and compliance platforms.
• Configure and maintain workflows, assessments, forms, questionnaires, dashboards, and reports.
• Manage application upgrades, releases, testing, and change management activities.
• Administer user access, security roles, and permissions.
• Monitor platform performance and recommend enhancements to improve efficiency and user experience.
• Maintain application documentation, procedures, and support materials.
• Support privacy program operations through the development and maintenance of assessments, workflows, and compliance processes.
• Configure and maintain Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), Data Subject Rights workflows, vendor assessments, AI governance assessments, and related compliance activities.
• Partner with privacy and legal teams to implement regulatory and policy requirements within supporting technologies.
• Assist with the operationalization of new privacy and compliance requirements.
• Gather business requirements and translate them into application configurations and workflow solutions.
• Design and implement process improvements, automation opportunities, and operational efficiencies.
• Develop reports, dashboards, metrics, and analytics supporting privacy and compliance objectives.
• Evaluate system enhancements and recommend adoption of new platform capabilities.
• Support integrations between privacy platforms and enterprise applications.
• Coordinate with IT and technical teams on data integrations, synchronization, and automation initiatives.
• Assist with troubleshooting integration issues and data quality concerns.
• Support data governance and platform data integrity activities.
• Provide application support to business users.
• Troubleshoot issues and coordinate resolution efforts with vendors and internal support teams.
• Deliver user guidance, training, and knowledge transfer.
• Serve as a liaison between privacy, legal, compliance, business, and technical teams.
• Support audits, compliance reviews, and regulatory inquiries involving privacy technology platforms.
• Lead moderate-to-high complexity initiatives related to privacy technology and business process improvements.
• Provide mentorship and guidance to less experienced team members.
• Function as a subject matter expert for privacy applications and associated operational processes.
• Balance multiple priorities while meeting business and regulatory deadlines.

Skills

Enterprise SaaS

Privacy platforms

Workflows configuration

Analytical skills

Education

Bachelor's degree in related field

Tools

OneTrust

Power Platform

ServiceNow

Jira

Salesforce

Workday

Job description

Acxiom is seeking a Privacy Platform Administrator to support OneTrust and other privacy, legal, and compliance platforms. You will configure workflows, manage upgrades, handle user access, and monitor performance while partnering with Legal, Privacy, Compliance, and IT teams to meet regulatory requirements.

The role emphasizes translating business needs into scalable workflows, providing training, and driving process improvements across governance and data protection programs.