Privacy Platform Admin (OneTrust) & Process Optimizer

Acxiom; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Acxiom is seeking a Privacy Specialist to administer OneTrust and related privacy platforms, configuring workflows, assessments, and reports to support regulatory compliance. You will partner with Legal, Privacy, Compliance, and IT to operationalize privacy requirements across enterprise applications.

The role focuses on platform administration, process improvement, and data governance, with responsibilities spanning data subject rights, DPIAs, and vendor risk.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 3+ years of experience supporting enterprise SaaS applications.
• Experience supporting privacy, legal, governance, compliance, risk management, or workflow platforms.
• Experience configuring assessments, workflows, reporting, or process automation tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management abilities.
• Preferred OneTrust administration experience.
• Knowledge of GDPR, CPRA, and other global privacy frameworks.
• Experience supporting Data Subject Rights, privacy assessments, consent management, data governance, or vendor risk processes.
• Familiarity with APIs, integrations, Power Platform, ServiceNow, Jira, Salesforce, Workday.

Responsibilities

• Serve as a primary administrator for OneTrust and other privacy, legal, and compliance platforms.
• Configure and maintain workflows, assessments, forms, questionnaires, dashboards, and reports.
• Manage application upgrades, releases, testing, and change management activities.
• Administer user access, security roles, and permissions.
• Monitor platform performance and recommend enhancements to improve efficiency and user experience.
• Maintain application documentation, procedures, and support materials.
• Support privacy program operations through the development and maintenance of assessments, workflows, and compliance processes.
• Configure and maintain Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), Data Subject Rights workflows, vendor assessments, AI governance assessments, and related compliance activities.
• Partner with privacy and legal teams to implement regulatory and policy requirements within supporting technologies.
• Assist with the operationalization of new privacy and compliance requirements.
• Gather business requirements and translate them into application configurations and workflow solutions.
• Design and implement process improvements, automation opportunities, and operational efficiencies.
• Develop reports, dashboards, metrics, and analytics supporting privacy and compliance objectives.
• Evaluate system enhancements and recommend adoption of new platform capabilities.
• Support integrations between privacy platforms and enterprise applications.
• Coordinate with IT and technical teams on data integrations, synchronization, and automation initiatives.
• Assist with troubleshooting integration issues and data quality concerns.
• Support data governance and platform data integrity activities.
• Provide application support to business users.
• Troubleshoot issues and coordinate resolution efforts with vendors and internal support teams.
• Deliver user guidance, training, and knowledge transfer.
• Serve as a liaison between privacy, legal, compliance, business, and technical teams.
• Support audits, compliance reviews, and regulatory inquiries involving privacy technology platforms.

Skills

Analytical thinking

Communication skills

Stakeholder management

Problem-solving

Education

Bachelor's degree in Business, Information Systems, Information Technology, Legal Operations, Privacy, Compliance, or related field

OneTrust certifications or privacy technology credentials

Tools

Power Platform

ServiceNow

Jira

Salesforce

Workday

APIs / Integrations

Job description

Acxiom is seeking a Privacy Specialist to administer OneTrust and related privacy platforms, configuring workflows, assessments, and reports to support regulatory compliance. You will partner with Legal, Privacy, Compliance, and IT to operationalize privacy requirements across enterprise applications.

The role focuses on platform administration, process improvement, and data governance, with responsibilities spanning data subject rights, DPIAs, and vendor risk.