Printing Services Operations Manager (Temporary)

Lake Forest College; Lake Forest (IL); On-site; USD 23,000 - 33,000; Part time

Job summary

Lake Forest College is seeking a part-time, non-exempt Printing Services Operations Manager (Temporary) in Lake Forest, IL. The role supports daily operations, billing, and project coordination within an academic printing services environment.

Responsibilities include handling work orders, billing with PrintSmith, reporting, records management, and delivering strong customer relations across the college community. Up to 20 hours weekly through May 31, 2027.

Qualifications

• Associate’s degree and at least five years of high-level administrative experience.
• Proficient with office computing hardware and software including PCs and Apple computers and Microsoft Office.
• Project and time management skills with ability to manage competing priorities.
• Excellent verbal, written, interpersonal, and customer service skills.

Responsibilities

• Support day-to-day department activities including work orders, billing, and office organization.
• Understand PrintSmith billing system and support simple billing and invoicing.
• Monitor ticketing system, post invoices, and create reports as needed.
• Maintain files, documents, and records for the department.
• Maintain excellent customer relations and coordinate handoffs to resources.
• Manage special projects and department events, including data collection and surveys.
• Carry out other duties as assigned.

Skills

Microsoft Office

Billing systems

Time management

Communication skills

Education

Associate’s degree

Equivalent combination of education and experience

Tools

PrintSmith billing system

Ticketing system

Records management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Printing Services Operations Manager (Temporary)

Part Time Hourly Staff Lake Forest, IL, US

Salary Range: $20.60 To $20.60 Hourly

Lake Forest College invites applicants for the part-time, non-exempt position of Printing Services Operations Manager. Reporting to the Assistant Director of Printing Services, the Printing Services Operations Manager is responsible for providing operational and administrative support for the Printing Services department in a fast-paced, detail-oriented environment.This position is also responsible for supporting the daily operations to fulfill printing/copying production needs, managing inventory, billing, and supporting special projects.

This is a part-time position, up to 20 hours per week, through May 31, 2027. May be extended based on performance, institutional need, and funding availability.

• Support the department’s day-to-day activities, including work orders, billing, and office organization.
• Understand PrintSmith billing system and support simple billing and invoicing.
• Monitor the ticketing system, post invoices for work orders, and create reports as needed.
• Maintain appropriate files, documents, and records for the department.
• Maintain excellent customer relations; field information requests and/or support calls from the College community and identify and facilitate a handoff to the appropriate resource.
• Manage special projects and department events, including data collection, benchmarking, and survey response.
• Effectively carry out other duties, as assigned.

Required Qualifications:

• Associate’s degree and at least five years of high-level administrative experience, or an equivalent combination of education and experience.
• Proficient with office computing hardware and software, including PCs and/or Apple computers, Microsoft Office (Word, Excel, and PowerPoint), etc.
• Project and time management skills, with ability to effectively manage competing priorities.
• Excellent verbal, written, interpersonal, and customer service skills.

Desired Qualifications:

• Experience in an academic environment.
• Experience with procurement/purchasing processes.
• Experience using Printing Services software applications and/or reporting tools.