Print Stop Operations Associate

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

The Print Stop and Copy Center at University of North Carolina at Chapel Hill is hiring an Administrative Support Associate to handle printing, copying, and customer service at both Student Stores and Print Stop Franklin. Proficiency in MS Office and Adobe Creative Suite is preferred, along with knowledge of digital print equipment.

You will work with students, faculty, staff, and visitors, coordinate production tasks, assist with file preparation, and manage basic finishing options.

Qualifications

• High school diploma or equivalency is required.
• Experience in retail or production printing and/or mail center operations preferred.
• Ability to lift and move up to 50 pounds daily.
• Strong customer service and communication skills.

Responsibilities

• Assist in Print Stop and Copy Center operations at Student Stores and Print Stop Franklin.
• Prepare print files and operate production printers and mail center equipment.
• Interact with students, faculty, staff, and visitors at the service desk.
• Support finishing tasks such as binding, punching, and cutting as needed.

Skills

Customer service

Print production

Education

High school diploma

Tools

MS Office

Adobe Creative Suite

Digital printing equipment

Mail center equipment

Job description

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Auxiliary Services provides a variety of services and products in a convenient and customer-oriented manner to enhance the quality of campus life for student, faculty, staff, and visitors. These services include: Armored Car, Carolina Dining Services, Carolina Managed Print Services, Laundry, PID Office, Print Stop Printing, Student Store, UNC One Card Office, University Mail Services, and Vending. The Print Stop & Copy Center offers walk-up, as well as online submission of printing and copying services to faculty, staff, and students. Services include B&W and color copies, posters, banners, lamination, and other related products as well as larger printing projects. It is also the official provider of UNC business cards, letterhead, and envelopes to the campus community.

Position Summary

This position, under the day-to-day supervision of the Print Stop Manager will report to the Business Officer over The Print Stop and Copy Center, a Division of Auxiliary Services. This position will have duties in both UNC Chapel Hill locations of the Print Stop: Student Stores, located at 207 South Road and Print Stop Franklin, 440 W. Franklin Street. This position must show proficiency in methods of access to and preparing print file layout and understanding the tools needed to accomplish this (MS Office suite and a working knowledge of the main components of Adobe Creative Suite tools). In addition, this position must possess knowledge and operation of digital print equipment in a production environment (Production printers, setting tray/media types, finishing options, etc.), as well for Mail Center equipment (folders, inserters, envelope printers). Duties will include expertise on all types of required equipment mentioned, as well as basic experience of various types of punching, binding, and cutting equipment (Coil, GBC , Velo, Slitter, etc.) that is necessary to complete job requests. Duties at our Student Stores location will require interactions with students, faculty, staff, and visitors at our customer facing service desk. The position will use its knowledge of print production to assess orders that are assigned or that result from interactions with persons at our sales counter. Additional duties may be assigned by upline management.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Management Preferences

The ideal candidate will have work experience in a retail or production printing and/or mail center operation with a professional customer service-oriented organization. This position should possess knowledge and operation of digital print equipment in a production environment as well for Mail Center equipment. This position should show proficiency in print file layout and understanding the tools needed to accomplish this (MS Office suite and a working knowledge of the main components of Adobe Creative Suite tools.

Special Physical/Mental Requirements

The ability to lift and move a minimum of 50 lbs. is needed. Ability to be on their feet regularly and for extended periods of time, with frequent reaching onto high shelves, kneeling/crouching to low shelves, loading and unloading materials.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

• Certification/licenses

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Tell us about any retail or commercial print experience you have.

  (Open Ended Question)

• * Please describe your customer service experience.

  (Open Ended Question)

• * An essential function of this position is to be able to lift/move objects weighing up to 50 pounds. Are you able to perform this function daily, with or without accommodation?
  • Yes
  • No
• * Please select the response below that best describes your experience/education for the Administrative Support Associate position.
  • High school diploma/GED
  • Associate's, Bachelor's, Master's, or Doctorate in any field
  • Did not complete high school but have a combination of high school education and office support experience to equal 4 years (ex. 1 year of high school and 3 years experience)
  • None of the above