Printing & Promotional Support Specialist

SAI NETCOM USA; Alpharetta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working atmosphere

Competitive compensation and benefits

Job summary

SAI NETCOM USA, located in Alpharetta, GA, is seeking a Customer Service Representative to manage day-to-day office duties and provide customer support. The position involves product research, vendor communication, and processing client orders with a focus on delivering excellent service.

Applicants must have experience in the printing or promotional products industry and demonstrate superior communication skills along with the ability to thrive in a fast-paced environment. Join our independent work culture and enjoy competitive compensation and benefits.

Qualifications

• Must have experience in printing or promotional products.
• Excellent verbal and written communication skills are essential.
• Strong proficiency in Microsoft Word, Excel, and Outlook required.
• Must handle fast-paced, deadline-driven tasks efficiently.
• Ability to manage multiple projects and multitask effectively.
• Experience with industry search tools is a plus.

Responsibilities

• Conduct product research, sourcing and quoting.
• Communicate with vendors via telephone to generate ideas and get pricing.
• Process client orders efficiently.
• Provide daily order update reports.
• Carry out additional duties as assigned.

Skills

Printing or promotional products experience

Excellent verbal/written communication skills

Organizational skills

Strong computer skills (Word, Excel, Outlook)

Ability to work in a fast-paced environment

Excellent research skills

Job description

SAI NETCOM USA, located in Alpharetta, GA, is seeking a Customer Service Representative to manage day-to-day office duties and provide customer support. The position involves product research, vendor communication, and processing client orders with a focus on delivering excellent service.

Applicants must have experience in the printing or promotional products industry and demonstrate superior communication skills along with the ability to thrive in a fast-paced environment. Join our independent work culture and enjoy competitive compensation and benefits.