B2B Account Management & Customer Service — Flexible, Growth Role

SAI NETCOM USA; Alpharetta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working atmosphere

Competitive compensation and benefits

Opportunity to grow

Job summary

SAI NETCOM USA, based in Alpharetta, Georgia, is seeking a full-time Customer Service Representative to manage office duties and support customers. The role involves product research, sourcing, and handling client orders.

Candidates must possess experience in the printing or promotional products industry, along with strong communication and organizational skills. The company offers a flexible working atmosphere and competitive compensation.

Qualifications

• Must have printing or promotional products experience.
• Excellent verbal/written communication and organizational skills are essential.
• Strong computer skills required with proficiency in Word, Excel and Outlook.

Responsibilities

• Product research, sourcing and quoting.
• Telephone communication with customers/vendors to generate ideas and get pricing.
• Create meaningful presentations of options for customers to choose from.
• Process client orders.
• Provide daily order update reports.

Skills

Printing or promotional products experience

Excellent verbal/written communication skills

Strong computer skills (Word, Excel, Outlook)

Excellent research skills

Job description

SAI NETCOM USA, based in Alpharetta, Georgia, is seeking a full-time Customer Service Representative to manage office duties and support customers. The role involves product research, sourcing, and handling client orders.

Candidates must possess experience in the printing or promotional products industry, along with strong communication and organizational skills. The company offers a flexible working atmosphere and competitive compensation.