Printer Service Tech I – Hands-On Repair & Training

Catapult Employers Association; Charlotte (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance and AD&D

Health Savings Account (HSA) with boss

Job summary

SATO America is seeking a Service Technician I in Charlotte, NC to perform basic functionality testing, troubleshooting, and repair of SATO printers. Training will be provided for candidates who are mechanically inclined and eager to learn, with a strong focus on following procedures and maintaining quality records.

The position offers Monday–Friday, 8:00 a.m.–5:00 p.m., full-time hours and a compensation range of $22.00–$26.00 per hour plus generous benefits.

Qualifications

• High school diploma or GED preferred, but not required.
• Less than one year of experience in a similar position.
• Experience with electronic repair, retail electronics, or appliances.
• Ability to follow and understand work instructions.
• Mechanical aptitude and willingness to learn.
• General math and computer skills.
• Experience using various hand tools.
• Some knowledge of computers and test equipment.
• Manual dexterity and visual coordination.
• Ability to work effectively with others.

Responsibilities

• Set up, test, and perform modular-level repairs on a specific SATO printer model.
• Use custom software testing suites to diagnose and validate hardware failures.
• Recognize equipment failures and determine the appropriate action.
• Use equipment such as voltmeters, computers, and specialized test fixtures.
• Maintain accurate records for individual repairs.
• Follow established procedures and work instructions to troubleshoot printers.
• Maintain production and quality output standards.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Willingness to learn

Hand tools

Electrical repair

Computer skills

Teamwork

Education

High school diploma or GED

Tools

Voltmeters

Test fixtures

Hand tools

Test equipment

Job description

SATO America is seeking a Service Technician I in Charlotte, NC to perform basic functionality testing, troubleshooting, and repair of SATO printers. Training will be provided for candidates who are mechanically inclined and eager to learn, with a strong focus on following procedures and maintaining quality records.

The position offers Monday–Friday, 8:00 a.m.–5:00 p.m., full-time hours and a compensation range of $22.00–$26.00 per hour plus generous benefits.