Field Service Technician I — Office Tech & Printer Repair

Toshiba America Business Solutions, Inc.; Hernando (MS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with match

Employee discounts

Generous paid holidays and vacation

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician I in Gluckstadt, MS to service printers, copiers, and office technology at customer sites, troubleshoot issues, install upgrades, and keep Managed Print Services environments running smoothly.

We value hands-on problem solving and customer interaction. The ideal candidate has 1 year of technical repair-related experience, a High School Diploma or GED, and a valid driver's license with the ability to lift 50 lbs.

Qualifications

• High School Diploma or GED.
• Minimum 1 year of experience in technical repair, service, installation, training, or support of copier and office equipment.
• Relevant education, certifications, or internships may be considered in lieu of the required experience.
• Valid driver's license and auto insurance coverage per Toshiba policy.

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations.
• Provide product training and support to customers.
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits.
• Complete service calls based on priority while managing your schedule effectively.
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance.
• Complete required Toshiba training, and rebuild components in the shop as needed.
• Accurately document service activities and follow safety policies and procedures.

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions is seeking a Field Service Technician I in Gluckstadt, MS to service printers, copiers, and office technology at customer sites, troubleshoot issues, install upgrades, and keep Managed Print Services environments running smoothly.

We value hands-on problem solving and customer interaction. The ideal candidate has 1 year of technical repair-related experience, a High School Diploma or GED, and a valid driver's license with the ability to lift 50 lbs.