Printer Field Service Technician (Nashville)

Novatech; Nashville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Mileage reimbursement

Medical, dental, vision insurance

401(k) with company match

Paid time off & holidays

Job summary

Novatech in Nashville is seeking a Field Service (Printer) Technician to support clients in the greater Nashville area. You will diagnose and repair office equipment, perform preventative maintenance, and maintain strong client relationships through proactive problem-solving.

The role requires at least 2 years of hands-on copier servicing, familiarity with Canon, Konica Minolta, HP and/or Xerox products, and a valid driver's license.

Qualifications

• Minimum 2 years hands on experience servicing copiers.
• Experience working on Canon, Konica Minolta, HP and/or Xerox office products.
• A mechanical or electrical aptitude.
• Factory training or applicable certifications are preferred.
• A valid driver's license.

Responsibilities

• Provide technical diagnostics and repair to existing client accounts
• Perform preventative maintenance and repair services on office equipment
• Maintain a rapport with clients by examining complaints and suggesting viable solutions
• Document service and installation actions by entering data and completing reports
• Work together in a teamwork environment with dispatchers, service managers and other customer service staff
• Update job knowledge by participating in educational opportunities and reading professional publications

Skills

Customer service

Field service

Printer diagnostics

Teamwork

Education

CompTIA A+

CompTIA Network+

Tools

Canon printers

Konica Minolta

HP printers

Xerox printers

Job description

Novatech in Nashville is seeking a Field Service (Printer) Technician to support clients in the greater Nashville area. You will diagnose and repair office equipment, perform preventative maintenance, and maintain strong client relationships through proactive problem-solving.

The role requires at least 2 years of hands-on copier servicing, familiarity with Canon, Konica Minolta, HP and/or Xerox products, and a valid driver's license.