Printer Field Service Specialist

Novatech Careers; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision,

Life insurance

401(k) with company match

Paid time off & holidays

Parental leave

Wellness program $300/year

Employee recognition

Job summary

Novatech Careers seeks a Field Service (Printer) Technician to service and repair office equipment for clients across the Southeast. You will diagnose issues, perform preventive maintenance, and build lasting relationships with customers.

Ideal candidates have 2+ years copier experience, hands-on with Canon/Konica Minolta/HP/Xerox, and a mechanical or electrical aptitude. A valid driver’s license and travel readiness are required; CompTIA A+ or Network+ is a plus.

Qualifications

• Minimum 2 years hands on experience servicing copiers.
• Experience working on Canon, Konica Minolta, HP and/or Xerox office products.
• CompTIA A+ or Network+ certifications a plus but not required.
• A mechanical or electrical aptitude.
• Factory training or applicable certifications are preferred.
• A valid driver's license.

Responsibilities

• Provide technical diagnostics and repair to existing client accounts.
• Perform preventative maintenance and repair services on office equipment.
• Maintain a rapport with clients by examining complaints and suggesting viable solutions.
• Document service and installation actions by entering data and completing reports.
• Work together in a teamwork environment with dispatchers, service managers and other customer service staff.
• Update job knowledge by participating in educational opportunities and reading professional publications.

Skills

Copier servicing

Driver's license

Mechanical aptitude

Electrical aptitude

Problem solving

Teamwork

Education

CompTIA A+ or Network+ certification

Factory training or applicable certifications

Tools

Canon

Konica Minolta

HP

Xerox

Job description

Novatech Careers seeks a Field Service (Printer) Technician to service and repair office equipment for clients across the Southeast. You will diagnose issues, perform preventive maintenance, and build lasting relationships with customers.

Ideal candidates have 2+ years copier experience, hands-on with Canon/Konica Minolta/HP/Xerox, and a mechanical or electrical aptitude. A valid driver’s license and travel readiness are required; CompTIA A+ or Network+ is a plus.