Field Printer Technician - Client Solutions

Ultipro; Nashville (TN); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Prescription, Dental, Vision,

Life Insurance

401(k) with employer match

Paid Time Off

Parental Leave

Wellness stipend $300/year

Resumo da oferta

Novatech is seeking an experienced Field Service (Printer) Technician to service copier and office printer devices across Beauford, Hilton Head, Savannah area with travel. You will diagnose, repair, and perform maintenance on Canon, Konica Minolta, HP and Xerox devices, delivering proactive customer service.

You bring at least 2 years of hands-on copier service experience, a mechanical or electrical aptitude, and a valid driver's license.

Qualificações

• Minimum 2 years hands on experience servicing copiers.
• Experience working on Canon, Konica Minolta, HP and/or Xerox office products.
• CompTIA A+ or Network+ certifications a plus but not required.
• A mechanical or electrical aptitude.
• Factory training or applicable certifications are preferred.
• A valid driver's license.

Responsabilidades

• Provide technical diagnostics and repair to existing client accounts.
• Perform preventative maintenance and repair services on office equipment.
• Maintain a rapport with clients by examining complaints and suggesting viable solutions.
• Document service and installation actions by entering data and completing reports.
• Work together in a teamwork environment with dispatchers, service managers and other customer service staff.
• Update job knowledge by participating in educational opportunities and reading professional publications.

Conhecimentos

Copier servicing

Customer service

Problem solving

Formação académica

CompTIA A+ or Network+ certification

Mechanical or electrical aptitude

Ferramentas

Canon

Konica Minolta

HP

Xerox

Descrição da oferta de emprego

Novatech is seeking an experienced Field Service (Printer) Technician to service copier and office printer devices across Beauford, Hilton Head, Savannah area with travel. You will diagnose, repair, and perform maintenance on Canon, Konica Minolta, HP and Xerox devices, delivering proactive customer service.

You bring at least 2 years of hands-on copier service experience, a mechanical or electrical aptitude, and a valid driver's license.