Print & Shipping Center Associate

The UPS Store; Decatur (AL); On-site; USD 27,040 - 29,120; Full time

Job summary

The UPS Store in Decatur, AL is seeking a Digital Print / Center Associate / Customer Service representative to deliver world-class service to walk-in customers, process shipments, and manage print orders using carriers and Microsoft Office.

Ideal candidates have at least one year of customer service experience and one to two years in print production or graphic design, plus a friendly demeanor and reliable work ethic. The position pays $13.00 per hour and is not remote.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office.
• Good communication and people skills.
• Strong analytical and math skills.
• Highly organized and detail oriented.
• Able to lift 40+ pounds.

Responsibilities

• Assist walk-in customers and answer inquiries.
• Communicate effectively with customers and staff.
• Empathize with frustrated customers to resolve issues.
• Package shipments and manage packing materials.
• Produce and design print materials using Microsoft Office.
• Open/close store and perform end-of-day tasks.
• Learn new products and services and stay updated.
• Perform other duties as assigned.

Skills

Customer service

Microsoft Office

Communication skills

Attention to detail

Teamwork

Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The UPS Store in Decatur, AL is seeking a Digital Print / Center Associate / Customer Service representative to deliver world-class service to walk-in customers, process shipments, and manage print orders using carriers and Microsoft Office.

Ideal candidates have at least one year of customer service experience and one to two years in print production or graphic design, plus a friendly demeanor and reliable work ethic. The position pays $13.00 per hour and is not remote.