Digital Print & Customer Experience Specialist

The UPS Store 7171; Huntsville (AL); On-site; USD 15,153 - 20,664; Full time

Job summary

The UPS Store 7171 in Huntsville, AL is seeking a Digital Print / Center Associate to deliver exceptional customer service and manage print orders and shipments. You will operate printing and packing equipment, advise on product options, and maintain a clean, organized store environment.

Ideal candidates have 1+ year of customer service experience, 1–2 years in print/graphic design, or a related two-year degree, and proficiency with Microsoft Office.

Qualifications

• At least one year of customer service experience.
• One to two years in print production/graphic design or a two-year degree in graphic design or related field.
• Experience with Microsoft Office and general computer literacy.

Responsibilities

• Assist walk-in customers and handle inquiries by phone/email.
• Process shipments locally, nationally, and internationally.
• Produce and update print designs using Adobe and Microsoft Office.
• Operate copy, fax, binding, laminating, and cash register equipment; maintain a neat workspace.
• Support store operations including end-of-day tasks as needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Two-year graphic design degree or related field

Tools

Microsoft Office

Job description

The UPS Store 7171 in Huntsville, AL is seeking a Digital Print / Center Associate to deliver exceptional customer service and manage print orders and shipments. You will operate printing and packing equipment, advise on product options, and maintain a clean, organized store environment.

Ideal candidates have 1+ year of customer service experience, 1–2 years in print/graphic design, or a related two-year degree, and proficiency with Microsoft Office.