Print Service Technician: Remote-Ready IT Support

Apex Systems; Richmond (VA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

ESP P (Employee Stock Purchase Program

Life and disability insurance

Professional development opportunities

Job summary

Everforth Apex Systems in Richmond, VA is seeking a Print Service Support Technician to join our IT team. The role will start on-site four days a week for training and progressively move to remote five days after training completion.

The position requires strong help desk skills, printer knowledge, and a customer-focused mindset to deliver high-quality IT service delivery for print environments.

Qualifications

• Experience in help desk support and ticket handling.
• Familiarity with print environments and printers is preferred.
• Strong customer service and problem-solving skills.

Responsibilities

• Provide technical assistance to end-users for print services.
• Diagnose and resolve print-related issues via desk-side or remote support.
• Maintain effective communication and document resolutions in the ticketing system.

Skills

Help desk tickets

Printer knowledge

Customer service

IT systems

Job description

Everforth Apex Systems in Richmond, VA is seeking a Print Service Support Technician to join our IT team. The role will start on-site four days a week for training and progressively move to remote five days after training completion.

The position requires strong help desk skills, printer knowledge, and a customer-focused mindset to deliver high-quality IT service delivery for print environments.