Print Production & Customer Success Coordinator

Enpointe; Post Falls (ID); On-site; USD 35,000 - 55,000; Full time

Job summary

Enpointe in Post Falls, ID, seeks a Print Production Account Specialist to coordinate the production of printed materials and related services for customers. You will maintain positive customer relationships from initial contact through final delivery, ensuring accuracy and on-time completion.

You will communicate with customers by phone, email, or in person; translate requirements into manufacturing, kitting, shipping instructions; review colleagues' work for quality; enter instructions into

Qualifications

• Strong administrative and manufacturing operations knowledge.
• Clear written and verbal communication abilities.
• Ability to coordinate multiple steps with customers, vendors and departments.

Responsibilities

• Coordinate production of printed materials and related services.
• Maintain positive customer relationships through proactive engagement at all stages of production.
• Provide job status updates and coordinate changes as needed.

Skills

MS Office

Customer communication

Project coordination

Bilingual capabilities

Education

High school diploma or equivalent

Tools

Mac-based software

Job description

Enpointe in Post Falls, ID, seeks a Print Production Account Specialist to coordinate the production of printed materials and related services for customers. You will maintain positive customer relationships from initial contact through final delivery, ensuring accuracy and on-time completion.

You will communicate with customers by phone, email, or in person; translate requirements into manufacturing, kitting, shipping instructions; review colleagues' work for quality; enter instructions into