Retail Print Production Lead: Craft Quality & Service

Staples; Nampa (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Career development program

401(k) with company match

Medical, dental and vision insurance

Associate discounts on merchandise

Discounts at retailers/restaurants

Job summary

Staples in Nampa, Idaho is seeking a Print Production Lead to manage the in-store print workflow and serve as the go-to person for production processes. You will collaborate with the team and help customers, ensuring high-quality results and timely service.

You will train associates, maintain machine functionality, and drive workflow standards. The role requires flexible scheduling, strong attention to detail, and excellent communication with customers and team members.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task and prioritize production steps.
• Close attention to quality and accuracy in print output.
• Ability to engage customers and assess their needs.
• Ability to work in a fast-paced, sometimes stressful environment.
• Ability to handle conflicts in a calm, cooperative manner.
• Demonstrate honesty and integrity with customer and business info.
• Proficient with MS Word and basic desktop publishing tools.

Responsibilities

• Be the primary print producer for in-store orders, online and email submissions.
• Operate print equipment, produce proofs, and design quick edits.
• Drive customer satisfaction through service and quality.
• Train and coach associates in print production tasks.
• Create and manage production workflow, set standards across the team.
• Maintain machine functionality and organize supplies and finished orders.
• Assist with other duties such as cleaning and stocking as assigned.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer engagement

Teamwork

Conflict management

Integrity

Basic computer skills

Word processing

Desktop publishing basics

Tools

Microsoft Word

Adobe Creative Suite

Publisher

Job description

Staples in Nampa, Idaho is seeking a Print Production Lead to manage the in-store print workflow and serve as the go-to person for production processes. You will collaborate with the team and help customers, ensuring high-quality results and timely service.

You will train associates, maintain machine functionality, and drive workflow standards. The role requires flexible scheduling, strong attention to detail, and excellent communication with customers and team members.