Print & Mail Ops Pro — Fast-Paced Fulfillment

Ricoh; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ricoh in Richmond, VA is seeking a Print & Mail Operations Specialist to join a fast-paced print and fulfillment team. You will operate production print equipment, manage mail and shipping, and support customers with timely updates.

This hands-on role requires 2+ years in print production or mail services, a high school diploma or GED, strong customer service, and the ability to troubleshoot equipment. You will maintain inventory, help with material orders, and uphold a safe, clean workspace.

Qualifications

• High school diploma or GED required.
• 2+ years in print production, mail services, or related environment.
• Strong customer service and communication skills.
• Ability to troubleshoot equipment and work independently.

Responsibilities

• Operate high-volume print, finishing, and mail processing equipment.
• Process shipping, receiving, and mail distribution activities.
• Perform basic troubleshooting and maintenance on printers, copiers, and related equipment.
• Monitor production quality and ensure accurate, efficient jobs.
• Support customers with status updates and issue resolution.
• Maintain inventory and assist with materials ordering.
• Deliver completed work and support room/building service needs.
• Maintain a clean, safe, and organized work environment.

Skills

Customer service

Communication

Troubleshooting

Independent work

Multitasking

Education

High school diploma or GED

Job description

Ricoh in Richmond, VA is seeking a Print & Mail Operations Specialist to join a fast-paced print and fulfillment team. You will operate production print equipment, manage mail and shipping, and support customers with timely updates.

This hands-on role requires 2+ years in print production or mail services, a high school diploma or GED, strong customer service, and the ability to troubleshoot equipment. You will maintain inventory, help with material orders, and uphold a safe, clean workspace.