Healthcare Mail & Print Services Specialist

Ricoh Americas Corporation; Lexington (KY); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition assistance

Paid vacation

HSA/FSAs

Job summary

Ricoh Americas Corporation seeks a Mail & Print Services Specialist to support daily mail, print, and office service operations within a healthcare environment. You will ensure timely movement of mail and print materials and provide dependable service to customers across campus.

You will perform mail routes, deliver print orders, track service volumes, and assist with toner inventory and basic printer issues. Strong customer service, organization, and reliability are essential.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service/office operations experience.
• Comfort with computers and office equipment.
• Ability to learn new equipment and software.

Responsibilities

• Follow Ricoh service standards and performance requirements.
• Perform daily mail collection, delivery, and print job fulfillment.
• Sort, distribute, and deliver mail and printed materials within the facility.
• Deliver completed print orders to customers and assist with basic printer maintenance.
• Track mail volumes, log operations, and generate routine reports.
• Provide responsive customer service and handle routine inquiries about mail and print services.
• Assist with toner deliveries, inventory, and toner reordering.
• Troubleshoot basic print devices and escalate complex issues as needed.
• Maintain organized work areas and accurate records.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Ricoh Americas Corporation seeks a Mail & Print Services Specialist to support daily mail, print, and office service operations within a healthcare environment. You will ensure timely movement of mail and print materials and provide dependable service to customers across campus.

You will perform mail routes, deliver print orders, track service volumes, and assist with toner inventory and basic printer issues. Strong customer service, organization, and reliability are essential.