Principal ServiceNow Platform Architect – Hybrid NY

Hruckus; New York (NY); On-site; USD 180,000 - 230,000; Full time

Job summary

HRUCKUS is seeking an experienced ServiceNow Principal Platform Engineer for an onsite assignment in New York, NY. The ideal candidate will ensure the stability, scalability, and continuous improvement of enterprise service-management capabilities and digital workflows.

The role requires 10+ years of relevant experience, multiple ServiceNow certifications, and deep expertise in ServiceNow architecture, CMDB, and CSDM, with hands-on exposure to Performance Analytics and Virtual Agent.

Qualifications

• Bachelor’s degree or equivalent with 10+ years of relevant experience.
• Multiple ServiceNow certifications (ITSM, CSM, HRSD, ITOM, etc.).
• Proven enterprise platform architect with CMDB and CSDM focus.

Responsibilities

• Provide technical leadership across the software development lifecycle for enterprise platforms.
• Govern platform architecture, configuration, performance, integrations, and long-term strategy.
• Oversee platform upgrades, governance, and security across ITSM, ITOM, CMDB, and related modules.

Skills

Leadership

Stakeholder management

Communication

Architecture thinking

Problem solving

Education

Bachelor’s degree

Tools

ServiceNow

Discovery

Service Mapping

Integration Hub

MID Server

Job description

HRUCKUS is seeking an experienced ServiceNow Principal Platform Engineer for an onsite assignment in New York, NY. The ideal candidate will ensure the stability, scalability, and continuous improvement of enterprise service-management capabilities and digital workflows.

The role requires 10+ years of relevant experience, multiple ServiceNow certifications, and deep expertise in ServiceNow architecture, CMDB, and CSDM, with hands-on exposure to Performance Analytics and Virtual Agent.