Principal Product Manager, Enterprise Deployments & Strategy

Ladders; San Francisco (CA); On-site; USD 237,000 - 296,000; Full time

Job summary

Ladders in San Francisco seeks a Principal Product Manager, Forward Deployment to shape how we handle complex enterprise accounts. You will blend product thinking, technical judgment, and executive-facing communication to drive progress through challenging deployments.

You will lead cross-functional teams, set success criteria, and navigate blockers with senior executives as the primary contact. This role requires hands-on problem solving and strategic leadership.

Qualifications

• 9+ years in product management or related roles with enterprise accounts worth seven or eight figures.
• Proven track record turning around struggling accounts with damaged trust or previous failures.
• Experience with enterprise deployments and navigating complex organizational structures.

Responsibilities

• Define technical success for challenging accounts, creating a written charter and establishing trust.
• Decide on deployment based on account blockers, ensuring the right work is prioritized.
• Commit to deliverables in writing, clarifying what will and won’t be built.
• Manage relationships with senior executives, acting as the primary contact during critical situations.
• Clear technical gates that impact commercial decisions, measured by influence and outcomes.
• Lead a small squad of engineers, setting standards for the function.
• Close engagements with clear documentation, determining the path forward for each account.
• Build prototypes independently to demonstrate concepts before engineering involvement.

Skills

Executive communication

Technical judgment

Leadership

Cross-functional collaboration

Problem solving

Enterprise product mgmt

Job description

Ladders in San Francisco seeks a Principal Product Manager, Forward Deployment to shape how we handle complex enterprise accounts. You will blend product thinking, technical judgment, and executive-facing communication to drive progress through challenging deployments.

You will lead cross-functional teams, set success criteria, and navigate blockers with senior executives as the primary contact. This role requires hands-on problem solving and strategic leadership.