Principal, Global eCommerce Experience & Operations

Walmart; Bellevue (WA); On-site; USD 108,000 - 216,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

Paid time off

Discounts

Live Better U program

Job summary

Walmart is seeking a Principal, Technology Operations to define and deliver cross-border customer and seller experiences across Bentonville and Bellevue. You will lead end-to-end journeys—from discovery to delivery—focusing on friction reduction, trust, and international expansion, partnering with Product, Engineering, Analytics, Customer Care, and Operations.

Responsibilities include planning and executing large-scale initiatives, owning cross-border experiences, and driving scalable, compliant

Qualifications

• Role requires defining and delivering cross-border customer and seller experiences across international markets.
• Experience collaborating with Product, Engineering, Analytics, Customer Care, Trust & Safety, and Operations.
• Strong stakeholder management and leadership with ability to influence decisions.

Responsibilities

• Lead planning and execution of large-scale cross-border initiatives.
• Own end-to-end customer and seller experiences, including care and fraud prevention across markets.
• Use data and insights to identify friction points and measure impact.

Job description

Walmart is seeking a Principal, Technology Operations to define and deliver cross-border customer and seller experiences across Bentonville and Bellevue. You will lead end-to-end journeys—from discovery to delivery—focusing on friction reduction, trust, and international expansion, partnering with Product, Engineering, Analytics, Customer Care, and Operations.

Responsibilities include planning and executing large-scale initiatives, owning cross-border experiences, and driving scalable, compliant