Senior Manager, eCommerce Ops & Strategy (Onsite Bentonville)

null; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Paid parental leave

PTO

Health plans

Live Better U education benefit

Tuition, books and fees paid

Company discounts

Job summary

Walmart, Inc. in Bentonville, AR is seeking a Senior Manager, Business Operations eCommerce to lead site performance, customer experience, and operational excellence. This onsite role will shape the ecommerce strategy, define priorities, and align analytics with business growth.

You'll drive OKRs, manage tech roadmaps, and partner with Product and Tech teams to deliver scalable, data-driven improvements for a frictionless shopping journey.

Qualifications

• Bachelor's degree in information technology, computer science, or related area and 5 years experience in eCommerce merchandising, site operations, business management, or related area.
• 7 years experience in eCommerce merchandising, site operations, business management, or related area.
• 2 years supervisory experience.
• Eight years related experience in Management Consulting, Business Operations, Product Management, Site Merchandising, Analytics or related field
• Masters Degree in Business or related field
• 4+ years demonstrated experience managing a team
• 4+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our customer
• Strategic mindset with ability to tackle complex and ambiguous problems
• Analytical and process-oriented, comfortable making data-driven decisions
• Experience developing and executing against technical product roadmaps
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team
• Walmart-level initiative in fast-paced environment with competing priorities

Responsibilities

• Lead site performance and optimize the eCommerce experience based on analytics and metrics.
• Define and improve OKRs, drive transparency around performance, and inform the tech roadmap.
• Drive actionable insights to prioritize initiatives and improve customer journey.
• Partner with internal stakeholders to scale best practices and governance.
• Inform the Home Ecommerce technology roadmap with feature prioritization and requirements.

Skills

Customer-focused

Strategic thinker

Data-driven decisions

Leadership

Cross-functional collaboration

Education

Bachelor's degree in information technology or computer science, related area

Job description

Walmart, Inc. in Bentonville, AR is seeking a Senior Manager, Business Operations eCommerce to lead site performance, customer experience, and operational excellence. This onsite role will shape the ecommerce strategy, define priorities, and align analytics with business growth.

You'll drive OKRs, manage tech roadmaps, and partner with Product and Tech teams to deliver scalable, data-driven improvements for a frictionless shopping journey.