Principal API Platform PM - Developer Experience & Onboarding

Shippo; United States; In loco; USD 179.000 - 243.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare coverage

Vacation policy & flexible hours

Winter slow down week

WFH stipend

Charity donation match

Learning stipend & growth programs

Shippos Everywhere team time and off‑s

Descrizione del lavoro

Shippo is seeking a Principal Product Manager to own the end‑to‑end API platform, including developer onboarding, MCP, SDKs, and developer docs. You will set architecture and standards, shape how APIs are designed, and ensure a strong developer experience across the org.

You will partner with engineering leadership to drive long‑term technical investments, mentor other PMs, and balance customer needs with platform evolution in a remote‑first, globally distributed team.

Competenze

• Bachelor’s degree in a relevant field.
• 8+ years of product management experience, API‑first or developer‑facing.
• Strong understanding of API design and developer experience.
• Experience with MCP, agentic commerce, or LLM‑driven integrations.

Mansioni

• Own the API platform roadmap: label creation, MCP, SDKs, and developer docs.
• Own MCP as a product: define ownership and evolution alongside integration paths.
• Define and maintain platform standards for API surface and related services.
• Set testing standards for integrations across carriers.
• Partner with engineering on platform architecture decisions and investments.
• Build and maintain developer experience: onboarding, docs, SDK coverage, MCP capabilities.
• Represent the platform in cross‑team planning to ensure consistency with standards.
• Engage developers and mid‑market customers to identify integration friction and fixes.
• Provide product guidance and mentorship to other PMs building on the platform.

Conoscenze

API product leadership

Developer onboarding

API design

MCP

LLM integrations

Formazione

Bachelor’s Degree in a relevant field

Strumenti

MCP

APIs

Descrizione del lavoro

Shippo is seeking a Principal Product Manager to own the end‑to‑end API platform, including developer onboarding, MCP, SDKs, and developer docs. You will set architecture and standards, shape how APIs are designed, and ensure a strong developer experience across the org.

You will partner with engineering leadership to drive long‑term technical investments, mentor other PMs, and balance customer needs with platform evolution in a remote‑first, globally distributed team.