Principal AI CX & ISV Partner GTM Leader

Amazon Inc.; New York (NY); On-site; USD 194,000 - 262,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Principal Technical Business Development leader to own and drive the GTM strategy for Amazon Connect ISV and emerging partners in North America.

You will engage senior stakeholders to define joint solutions and lead complex deals, shaping the partner ecosystem around AWS. The role requires deep knowledge of Amazon Connect, its AI-powered capabilities, and the ability to translate expertise into compelling partner strategies that unlock long-term value for

Qualifications

• 7+ years in business development, partnerships or GTM leadership.
• Experience building strategic partner programs and joint solutions.
• Strong track record of engaging senior executives (C-level).
• Knowledge of AI/ML, analytics, and cloud services is a plus.
• Ability to operate with ambiguity and influence product direction.

Responsibilities

• Own end-to-end GTM strategy for ISV and emerging partners in North America.
• Build and manage strategic relationships with senior partner and customer stakeholders up to the C-level.
• Identify, qualify and close complex opportunities by leading discussions with product and engineering teams.
• Develop data-driven business reviews and planning documents to track program health.
• Collaborate cross-functionally to execute a consistent coverage model and accelerate partner-driven outcomes.

Skills

GTM strategy

Partnership development

C-level engagement

Data-driven reviews

Cross-functional collaboration

Education

Bachelor's degree

Tools

CRM systems

Job description

Amazon Web Services, Inc. is seeking a Principal Technical Business Development leader to own and drive the GTM strategy for Amazon Connect ISV and emerging partners in North America.

You will engage senior stakeholders to define joint solutions and lead complex deals, shaping the partner ecosystem around AWS. The role requires deep knowledge of Amazon Connect, its AI-powered capabilities, and the ability to translate expertise into compelling partner strategies that unlock long-term value for