Primary Casualty Claims Analyst: Impact & Growth

Starr Adjustment Services, Inc.; Alpharetta (GA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Mentorship and growth opportunities

Collaborative work environment

Job summary

Starr Adjustment Services, Inc. is seeking a Claims Analyst to support the AVP - Primary Casualty Claims in evaluating, investigating, and resolving casualty claims.

The role emphasizes analytical rigor, attention to detail, and clear communication with insureds, brokers, and legal counsel. The ideal candidate will have a background in casualty insurance concepts, licensing within 6 months, and proficiency with claims systems and MS Office.

Qualifications

• Bachelor’s degree in Business, Insurance, Risk Management, or related field (preferred).
• 1-5 years of claims experience within the casualty insurance sector is preferred.
• A basic understanding of primary casualty insurance concepts, policy language, and regulatory requirements.
• Successfully complete needed insurance licensing within 6 months of hire.
• Proven analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with claims management systems and Microsoft Office Suite.

Responsibilities

• Review, analyze, and process new and existing primary casualty claims, including general liability, product liability, and other coverage types.
• Conduct investigations to determine coverage, liability, and damages, gathering necessary documentation and evidence from relevant parties.
• Communicate directly with insureds, claimants, brokers, legal counsel, and vendors to obtain information, clarify issues, and negotiate settlements.
• Maintain accurate claim files, records, and documentation throughout the claims lifecycle.
• Prepare detailed reports, summaries, and correspondence on claim status and outcomes for management review.
• Identify potential fraudulent claims or red flags and elevate as appropriate.
• Contribute to department projects and initiatives, including claims process improvement and compliance monitoring.
• Ensure timely and professional response to all inquiries, consistently delivering high standards of customer service.

Skills

Analytical skills

Investigative skills

Problem-solving

Communication

Detail-oriented

Independent work

Education

Bachelor’s degree in Business, Insurance, Risk Management, or related field

Tools

Claims management systems

Microsoft Office Suite

Job description

Starr Adjustment Services, Inc. is seeking a Claims Analyst to support the AVP - Primary Casualty Claims in evaluating, investigating, and resolving casualty claims.

The role emphasizes analytical rigor, attention to detail, and clear communication with insureds, brokers, and legal counsel. The ideal candidate will have a background in casualty insurance concepts, licensing within 6 months, and proficiency with claims systems and MS Office.