Construction Claims Manager, Primary Casualty

Starrcompanies; Alpharetta, Northern (GA, KY); Hybrid; USD 150,000 - 160,000; Full time

Job summary

Starr Insurance Companies in Alpharetta, GA is hiring a Construction Claims Manager for the Primary Casualty Division. You will support the AVP in evaluating, investigating, and resolving construction claims, working with insureds, brokers, and legal teams to ensure proactive, fair handling in line with guidelines.

The ideal candidate has strong analytical, investigative, and communication skills, with experience in construction claims and a willingness to learn in a collaborative environment.

Qualifications

• Bachelor’s degree required in any field.
• 3–7 years of claims experience in construction insurance preferred.
• Basic understanding of primary casualty insurance concepts, policy language, and regulatory requirements.
• Must complete required insurance licensing within 6 months of hire.

Responsibilities

• Review, analyze, and process new and existing primary construction claims.
• 2 Conduct investigations to determine coverage, liability, and damages and gather documentation.
• Communicate with insureds, brokers, legal counsel, and vendors to obtain information and negotiate settlements.
• Maintain accurate claim files and documentation throughout the lifecycle.
• Prepare detailed reports and correspondence for management review.
• Identify potential fraudulent claims or red flags and escalate as appropriate.
• Attend mediations and settlement conferences to negotiate costs and may attend trials.
• Contribute to claims process improvement and compliance monitoring; ensure timely, professional responses to inquiries.

Skills

Analytical ability

Investigative skills

Communication

Problem solving

Education

Bachelor’s degree

Tools

Claims management systems

Microsoft Office

Job description

Starr Insurance Companies in Alpharetta, GA is hiring a Construction Claims Manager for the Primary Casualty Division. You will support the AVP in evaluating, investigating, and resolving construction claims, working with insureds, brokers, and legal teams to ensure proactive, fair handling in line with guidelines.

The ideal candidate has strong analytical, investigative, and communication skills, with experience in construction claims and a willingness to learn in a collaborative environment.