Patient-Centric Medical Office Coordinator (Day Shift)

Beth Israel Lahey Health; Exeter (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Onsite parking

Retirement plan

Job summary

Core Physicians, part of Beth Israel Lahey Health, is a community-based multi-specialty medical group. The Medical Office Coordinator supports the physician practice with scheduling, referrals, data entry, medical records, and daily office operations.

The role may require rotating to other pediatric offices and provides opportunities for teamwork and professional growth. Join a physician-led organization focused on patient-centered care with strong collaboration across Exeter Hospital and

Qualifications

• High school diploma or equivalent.
• 1-3 years in a customer service environment.
• BCLS within 6 months of hire.

Responsibilities

• Greet and check in/out patients; schedule appointments and direct inquiries.
• Collect co-pays and patient balances; verify insurance eligibility.
• Post payments and balance daily journal; close batches each day; may prepare bank deposits.
• Mentor and train new staff as needed.
• Provide patient referrals with physician direction; ensure referrals are obtained.
• Assign new patients to a provider and care team to establish a care partnership; maintain scheduling continuity.
• Follow standard work protocols; may complete order/referral reconciliation.
• Maintain patient confidentiality and a therapeutic environment per standards.
• Provide coverage for other Core offices as requested.
• Other duties as assigned

Skills

Customer service

Office administration

Data entry

Medical office experience

Education

High school diploma or equivalent

Job description

Core Physicians, part of Beth Israel Lahey Health, is a community-based multi-specialty medical group. The Medical Office Coordinator supports the physician practice with scheduling, referrals, data entry, medical records, and daily office operations.

The role may require rotating to other pediatric offices and provides opportunities for teamwork and professional growth. Join a physician-led organization focused on patient-centered care with strong collaboration across Exeter Hospital and