Medical Office Coordinator: Patient Care & Scheduling

Beth Israel Lahey Health; Stratham, Northern (NH, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Free onsite parking

Job summary

Core Physicians, part of Beth Israel Lahey Health, is seeking a Medical Office Coordinator in Stratham, NH. The role supports physician practice operations, including scheduling, patient check-in/out, and referral management, with a standard Monday–Friday day schedule.

The position requires a high school diploma, 1–3 years of customer service experience, and BCLS certification within 6 months of hire. Competitive pay, day-one benefits, and opportunities for growth are highlighted in the

Qualifications

• High school graduate or equivalent
• 1–3 years of customer service experience
• BCLS certification within 6 months of hire

Responsibilities

• Greet and check in/out patients; schedule appointments; answer calls and take messages with courteous service.
• Collect co-pays and patient balances; verify insurance eligibility; update patient demographics; meet performance metrics.
• Post payments and adjustments; balance daily journals; close batches; may prepare and deliver bank deposits per policy.
• Mentor and train new staff as needed.
• Provide patient referrals under physician direction and ensure referrals for visits in specialty offices are obtained.
• Assign new patients to a provider and care team to establish a care partnership; ensure continuity of care.
• Follow standard work protocols; may complete order and referral reconciliation.
• Maintain patient comfort and confidentiality; support a therapeutic environment per CORE standards.
• Provide coverage for other Core offices as requested.
• Perform other duties as assigned

Skills

Customer service experience

Communication skills

Education

High school diploma or equivalent

Job description

Core Physicians, part of Beth Israel Lahey Health, is seeking a Medical Office Coordinator in Stratham, NH. The role supports physician practice operations, including scheduling, patient check-in/out, and referral management, with a standard Monday–Friday day schedule.

The position requires a high school diploma, 1–3 years of customer service experience, and BCLS certification within 6 months of hire. Competitive pay, day-one benefits, and opportunities for growth are highlighted in the