Pricing & Contract Operations Analyst

A-Line Staffing Solutions; Franklin Lakes (NJ); On-site; USD 43,000 - 62,000; Full time

Job summary

A-Line Staffing Solutions seeks detail-oriented Pricing & Contract Operations Analysts to support pricing accuracy, customer contracts, billing discrepancies, and account data management. In this role, you will investigate pricing errors, resolve billing disputes, maintain accurate records, and identify opportunities to improve business processes.

The ideal candidate has 1–3 years of experience in pricing, contract administration, data analysis, or business operations, with strong Excel skills

Qualifications

• Bachelor's degree or equivalent work experience.
• 1–3 years in pricing, contract administration, or data analysis.
• Strong Excel skills and data review capabilities.
• Experience with pricing discrepancies, billing and record-keeping.
• Familiarity with ERP systems and reporting tools.
• Experience with SAP Vistex, JD Edwards (JDE), SQL, Power BI, Qlik, Access, or Python is a plus.
• Analytical, organized, and able to work independently or in a team.

Responsibilities

• Review pricing discrepancies and billing errors; resolve distributor chargeback claims.
• Investigate disputed charges and coordinate resolutions with internal teams and customers.
• Maintain accurate customer records, contract info, pricing data, and memberships.
• Update account information when contracts or memberships change.
• Analyze data to identify root causes and recurring issues.
• Use Excel and business systems to improve data accuracy.
• Identify opportunities to automate workflows and improve efficiency.
• Create and maintain process documents and training materials.
• Communicate with internal departments, customers, and distributors to meet deadlines.
• Manage multiple priorities and ensure timely, accurate work.

Skills

Analytical thinking

Attention to detail

Problem-solving

Time management

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Excel

ERP systems

SQL

Power BI

Qlik

Microsoft Access

Python

SAP Vistex

JD Edwards (JDE)

Job description

Position Overview

We are seeking detail-oriented Pricing & Contract Operations Analysts to support pricing accuracy, customer contracts, billing discrepancies, and account data management. In this role, you will investigate pricing errors, resolve billing disputes, maintain accurate records, and identify opportunities to improve business processes. The ideal candidate has experience in pricing, contract administration, chargebacks, billing, data analysis, or business operations. Strong Microsoft Excel skills, attention to detail, and problem-solving abilities are important for success.

Location: Franklin Lakes, NJ (On-Site). Pay Rate: $38.00 per hour. Openings: 4.

Responsibilities

• Review and resolve pricing discrepancies, billing errors, and distributor chargeback claims.
• Investigate disputed charges, research errors, and coordinate resolutions with internal teams and external customers.
• Maintain accurate customer records, contract information, pricing data, and membership records.
• Review customer eligibility and update account information when contracts or memberships change.
• Analyze data to identify recurring issues, determine root causes, and recommend solutions.
• Use Microsoft Excel, reporting tools, and business systems to review information and improve data accuracy.
• Identify opportunities to simplify workflows, reduce manual tasks, and improve efficiency through automation.
• Create and maintain process documentation, training materials, and standard operating procedures.
• Communicate with internal departments, customers, and distributors to resolve outstanding issues and meet deadlines.
• Manage multiple priorities while ensuring work is completed accurately and on time.

Qualifications

• Bachelor's degree preferred, or equivalent relevant work experience.
• 1–3 years of experience in pricing, contract administration, chargebacks, billing, data analysis, or business operations.
• Strong Microsoft Excel skills and the ability to organize, review, and analyze data.
• Experience investigating discrepancies, resolving problems, and maintaining accurate records.
• Familiarity with business systems, databases, reporting tools, or enterprise resource planning (ERP) systems.
• Experience with SAP Vistex, JD Edwards (JDE), SQL, Power BI, Qlik, Microsoft Access, or Python is a plus.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks, meet deadlines, and work independently as well as part of a team.
• Interest in process improvement, automation, and operational efficiency.