Contract Operations Analyst: Chargebacks & Data Automation

MillenniumSoft Inc; Franklin Lakes (NJ); On-site; USD 71,000 - 87,000; Full time

Job summary

MillenniumSoft Inc. is seeking a Customer Contract Admin Analyst in Franklin Lakes, NJ for a 12-month contract. This on-site role is 40 hours per week, 1st shift, with W2 employment. The position focuses on distributor chargebacks, contract pricing, and master data management to support accurate billing and customer experience.

The candidate will analyze chargebacks, maintain customer data, and collaborate with SAP Vistex, JDE, SQL Server and Power BI to drive process improvements and accuracy.

Qualifications

• Bachelor’s degree preferred, or equivalent experience.
• 1–3 years of experience in chargebacks, pricing claims, membership management, or contract operations.
• Strong technical skills with SAP Vistex, JDE, TAHITI, MS Access, SQL Server, Excel, Power BI, Qlik, Python.

Responsibilities

• Support distributor chargeback and sales trace processes, including submissions and disputes.
• Analyze and resolve chargeback, price variance, contract membership and central membership errors.
• Maintain accurate customer master data, cross references, and membership records.
• Perform customer and GPO member management activities per policy.
• Drive automation, standardization, governance and best practices across Contract Operations.
• Communicate with internal/external stakeholders to coordinate dispute information and resolutions.

Skills

Analytical skills

Problem solving

Communication

Team collaboration

Education

Bachelor’s degree preferred

Tools

SAP Vistex

JDE

TAHITI

MS Access

SQL Server

Excel

Power BI

Qlik

Python

Job description

MillenniumSoft Inc. is seeking a Customer Contract Admin Analyst in Franklin Lakes, NJ for a 12-month contract. This on-site role is 40 hours per week, 1st shift, with W2 employment. The position focuses on distributor chargebacks, contract pricing, and master data management to support accurate billing and customer experience.

The candidate will analyze chargebacks, maintain customer data, and collaborate with SAP Vistex, JDE, SQL Server and Power BI to drive process improvements and accuracy.