Analyst 2, Cust Contract Admin

A-Line Staffing Solutions; Crystal Lake (NJ); On-site; USD 43,000 - 62,000; Full time

Job summary

A-Line Staffing Solutions seeks a detail-oriented Pricing & Contract Operations Analyst for Franklin Lakes, NJ on-site. You will support pricing accuracy, manage contracts, billing discrepancies, and account data while collaborating with internal teams.

The ideal candidate has 1–3 years of related experience, strong Excel skills, and ERP familiarity; SAP Vistex, JD Edwards, SQL, Power BI, or Python are a plus. This role emphasizes data quality and process improvements.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 1–3 years in pricing, contract administration, billing, data analysis or business operations.
• Strong Microsoft Excel skills and data review ability.
• Experience with pricing discrepancies, record maintenance, and ERP systems.
• Familiarity with SAP Vistex, JD Edwards (JDE), SQL, Power BI, Qlik, Access or Python is a plus.
• Analytical, organized and capable of meeting deadlines.

Responsibilities

• Review and resolve pricing discrepancies, billing errors, and distributor chargeback claims.
• Investigate disputed charges, research errors, and coordinate resolutions with internal teams and customers.
• Maintain accurate customer records, contract information, pricing data, and membership records.
• Review eligibility and update account information when contracts or memberships change.
• Analyze data to identify recurring issues, root causes and solutions.
• Use Excel, reporting tools and business systems to review information and improve data accuracy.
• Identify opportunities to simplify workflows and automate tasks for efficiency.
• Create and maintain process documentation and training materials.
• Communicate with internal departments, customers and distributors to resolve issues and meet deadlines.
• Manage multiple priorities and ensure timely, accurate work.

Skills

Pricing

Contract admin

Billing

Data analysis

Process improvement

Education

Bachelor's degree preferred

Tools

Excel

Power BI

SQL

Qlik

Microsoft Access

Python

SAP Vistex

JD Edwards (JDE)

Job description

Pricing & Contract Operations Analyst Location: Franklin Lakes, NJ (On-Site) Pay Rate: $38.00 per hour Openings: 4

Position Overview

We are seeking detail-oriented Pricing & Contract Operations Analysts to support pricing accuracy, customer contracts, billing discrepancies, and account data management. In this role, you will investigate pricing errors, resolve billing disputes, maintain accurate records, and identify opportunities to improve business processes. The ideal candidate has experience in pricing, contract administration, chargebacks, billing, data analysis, or business operations. Strong Microsoft Excel skills, attention to detail, and problem-solving abilities are important for success.

Responsibilities

• Review and resolve pricing discrepancies, billing errors, and distributor chargeback claims.
• Investigate disputed charges, research errors, and coordinate resolutions with internal teams and external customers.
• Maintain accurate customer records, contract information, pricing data, and membership records.
• Review customer eligibility and update account information when contracts or memberships change.
• Analyze data to identify recurring issues, determine root causes, and recommend solutions.
• Use Microsoft Excel, reporting tools, and business systems to review information and improve data accuracy.
• Identify opportunities to simplify workflows, reduce manual tasks, and improve efficiency through automation.
• Create and maintain process documentation, training materials, and standard operating procedures.
• Communicate with internal departments, customers, and distributors to resolve outstanding issues and meet deadlines.
• Manage multiple priorities while ensuring work is completed accurately and on time.

Qualifications

• Bachelor's degree preferred, or equivalent relevant work experience.
• 1–3 years of experience in pricing, contract administration, chargebacks, billing, data analysis, or business operations.
• Strong Microsoft Excel skills and the ability to organize, review, and analyze data.
• Experience investigating discrepancies, resolving problems, and maintaining accurate records.
• Familiarity with business systems, databases, reporting tools, or enterprise resource planning (ERP) systems.
• Experience with SAP Vistex, JD Edwards (JDE), SQL, Power BI, Qlik, Microsoft Access, or Python is a plus.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks, meet deadlines, and work independently as well as part of a team.
• Interest in process improvement, automation, and operational efficiency.

Position Details

• Location: Franklin Lakes, New Jersey
• Work Arrangement: On-site
• Pay Rate: $38.00 per hour
• Openings: 4