Presales Manager (Telco Network Software)

MBR Partners; Philadelphia, Seattle, Dallas (NJ, Philadelphia County, WA, TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A major Telecoms Network Infrastructure and Software company is seeking experienced presales professionals to lead the pre-sales activities for network automation solutions across North America, particularly in New Jersey. The role requires building and managing relationships with key technical decision makers and developing strategies to meet unique customer challenges. Strong knowledge of telecom solutions and customer engagement skills are essential.

Qualifications

• Experience with presales activities and customer interaction.
• Strong understanding of network automation and telecom solutions.
• Ability to lead and manage customer relationships with technical decision makers.

Responsibilities

• Lead pre-sales customer-facing and solution development activities.
• Develop and execute pre-sales strategy to address customer needs.
• Establish and grow relationships with key customer technical decision makers.

Skills

Charging & Mediation

Network Automation (AI/ML, Service Assurance, Core Networks, Network Analytics, Autonomous Networks, OSS)

Security (Network and End-point)

Job description

Our client, a major Telecoms Network Infrastructure and Software company, is looking for presales profiles to sell their network automation/autonomous network propositions to Tier 1 and Cable businesses across North America.

We are looking for candidates with specialisms in (3 different roles):

1. Charging & Mediation
2. Network Automation (candidates with experience any of AI/ML, Service Assurance, Core Networks, Network Analytics, Autonomous Networks, OSS)
3. Security (Network and End-point sold to Service Providers)

We are looking for candidates across North America but ideally in the following locations: Dallas, Denver, Seattle, New Jersey, New York, Philadelphia, and Toronto.

General Details

The role involves leading the pre‑sales customer‑facing and solution development activities as a strategic advisor to customers. Address customer needs proactively by providing focused and differentiated solutions.

Establish and grow relationships with key customer technical decision makers and executives.

Develop and execute the pre‑sales strategy to promote and evangelize our portfolio, solve customer business challenges and maximize the leading market position of my client.

Lead market pipeline development activities with sales teams and establish/implement proactive business development campaigns with support from the BUs.

Seek and utilize market, domain and customer insights to develop differentiated solution value propositions for customer challenges. Partner with sales people/account managers to drive deals to closure.

Define and implement global competencies, processes, practices, deliverables and knowledge management (presentations, offer templates, golden RFX’s, discovery outcomes with customers).

Drive global communities to foster collaboration and propagate best practices.

Lead sales and pre‑sales enablement activities including training, collateral and programs.

Consolidate and share market intelligence (customer installed base, competitive intelligence and win/loss analyses).

Manage global demo center of excellence to ensure all pre‑sales teams are enabled and equipped to demonstrate products/solutions to customers with ease.

Lead pre‑sales activities to drive proactive customer engagements, understand customer business challenges and utilize insights to create new business opportunities with differentiated value propositions. Partner with sales teams to drive opportunities to closure and with delivery teams to ensure customer success.

Own customer relationships with technical decision makers.