Sales Director CPaaS - US

MBR Partners; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

A leading technology firm is seeking an experienced professional to drive CPaaS penetration and positioning within the USA. The ideal candidate will have over 13 years of experience, with 7-8 years in CPaaS Telco sales or a related technical role. Responsibilities include growing customer relationships, identifying sales opportunities, and leading the bid process. This role requires excellent communication skills and the ability to work independently, fostering partnerships in a competitive landscape.

Qualifications

• 13+ years of overall experience.
• 7-8 years of experience in CPaaS Telco sales or a technical telco role.

Responsibilities

• Drive CPaaS penetration and positioning in the USA.
• Grow customer relationships.
• Identify new sales opportunities.
• Lead the bid process for new customers.
• Promote brand equity within the region.
• Deliver the AOP target for the region.
• Implement marketing plans and sales strategies.
• Assess market conditions and competitors.
• Create sales presentations and proposals.
• Consult with clients post-sale for support.
• Negotiate prices and terms.
• Maintain customer records.

Skills

Excellent communication skills

Experience in CPaaS Telco sales

Ability to work unsupervised

Customer relationship management

Technology awareness

Education

University degree in business or technical education

Job description

Overview

Our client is an industry leader for providing digital platforms crafted for telecom operators, banks, financial services organizations, and other enterprises. They provide solutions for BSS, banking and fintech, AI-led marketing automation and messaging platforms, which have been recognized by leading research firms.

Qualifications

• Excellent communication skills are required.
• 13 + years of experience & 7-8 years of experience in CPaaS Telco sales in the region or in a technical telco role.
• Ability to work unsupervised with high levels of productivity.
• Ability to build and maintain customer relationships.
• Ability to stay updated with technology.
• A university degree or college diploma in business or technical education or another relevant field is required.

Responsibilities

Objective: To drive our client’s CPaaS penetration and positioning within the USA through executive mapping at key levels at different Operators

• Grow customer relationships in the region.
• Identify new sales opportunities and help create and close new deals.
• Lead the process internally regarding bids (RFI’s/RFP’s) pertaining to new and existing customers.
• Help promote and build the brand equity of the company within the senior executive/CXOs of Telcos and Enterprises in the region through CXO-level meetings, workshops, etc.
• Deliver the AOP target finalized for the region for each financial year.
• Develop, implement, and report on marketing plans and sales strategies to achieve business goals.
• Assess market conditions and competitors’ activities and develop an awareness of emerging opportunities and trends.
• Develop sales presentations, proposals, or other materials to illustrate the benefits from use of products or services.
• Write and submit accurate commercial proposals.
• Consult with clients after the sale to resolve problems and to provide ongoing support.
• Assess clients’ needs, recommend or assist in the selection of appropriate products or services, and negotiate prices or other sales terms.
• Prepare and administer sales contracts and maintain customer records.
• Identify and solicit potential clients.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Maintain an updated database in sales database, including all activities, partners, and opportunities with their status.