Sales Engineer ~ Cyber Security

US HealthCare Careers

Minneapolis (MN)

On-site

USD 80,000 - 110,000

Full time

14 days+
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Job summary

A leading healthcare solutions provider seeks an experienced Sales Engineer in Minneapolis to drive revenue goals through pre-sales technical support. The successful candidate will have extensive experience in networking and solutions engagement, providing compelling product demonstrations and specialized support to clients. Essential qualifications include a relevant Bachelor's degree and a minimum of 7 years in a pre-sales role, along with proficiency in Cisco technologies and outstanding presentation skills. Opportunities for travel are expected as part of this role.

Qualifications

  • Minimum 7 years as a pre-sales engineer or similar role.
  • Experience in Networking, NPM, APM.
  • Strong understanding of technical challenges faced by customers.

Responsibilities

  • Work closely with Sales teams to develop strategies to win business.
  • Provide technical support and presentations to clients.
  • Manage lead technical activities and build client relationships.
  • Create PoCs and conduct product demonstrations.

Skills

Networking knowledge
Technical presentation skills
Customer relationship management
Problem-solving abilities
Knowledge of Cisco products

Education

Bachelor’s Degree in Computer Science or Engineering
MBA

Tools

Cisco routing and switching
SNMP
Linux
Windows

Job description

Overview

Seeking an experienced Sales Engineer to assist the Sales team in reaching revenue goals by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyers. This product solution specialist works to ensure the best possible technical solution while collaborating with System Integrators and Channel Partners. Reporting to the Sales Director, the Sales Engineer has significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process, uncovering and developing new areas of business and relationships.

Responsibilities
  • The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
  • Investigate the prospect’s needs and assist in developing a strategy to win business.
  • Assist the Sales Teams in making tactical decisions regarding the sale.
  • Identify compelling events or specific business problems and offer attractive solutions to the client.
  • Provide specialized technical support to the prospect/customer using best practices techniques along with other available resources provided to the Sales Engineering group.
  • Account responsibility for all lead technical activities. This includes building relationships across customer\'s IT silos to document their infrastructure and understand their challenges and seek out potential projects.
  • The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
  • Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present solutions in the best possible light for customers, resellers, integrators, etc.
  • Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
  • Adapt to new situations and opportunities that may include multiple Integrators on a common customer network.
  • Travel required within the assigned Seattle area. Estimated at 40 - 50% within the territory, carrying a laptop.
Education & Experience
  • Bachelor’s Degree in Computer Science or Engineering or equivalent, MBA preferred.
  • Formal presentation training, such as Sandler, Siebel or Afterburner.
  • Minimum 7 years as a pre-sales engineer, Post Sales Network Engineer or in a pre-sales technical support role.
  • Minimum 7 years’ experience in Networking, NPM, APM.
  • Experience and demonstrated ability to work with customers to understand their technical challenges and requirements and to propose desired solutions.
  • Proven pre-sales record of success and achievement for themselves and their team.
  • Strong Networking and Application background with working knowledge of Linux/Windows operating systems.
  • Experience responding to or creating RFI or RFPs
  • Experience in having conducted or participated in security audits is a plus.
  • Technical skills related to:
  • • Cisco routing, switching, gateways and applications (must)
  • • TCP/IP, SNMP, Netflow, VoIP
  • • Various topologies, LAN, WAN (MPLS, Frame, ATM)
  • • Trend analysis concepts
  • • Network Security concepts
  • • Network infrastructure concepts
  • • Network General (Sniffer) knowledge
  • • HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus
  • • Network performance management
  • • Fault/Alert management concepts
  • • Operating systems (Linux, NT)
  • • Certification CCNA, CCNP, CCIE a plus
  • • SDN/NFV
  • • Virtualization
  • • Public/Private Cloud
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