Premium Vehicle Delivery & Customer Experience Pro

United States 1 AB Car Rental Services, Inc; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k

Job summary

Avis Budget Group in New York, NY is hiring an Avis First Customer Experience Specialist. You will deliver premium, personalized service by coordinating vehicle deliveries and pickups for our Avis First customers, ensuring flawless interactions from start to finish.

This on-site role blends logistics with exceptional customer communication. Ideal candidates have 1 year of customer service experience, are comfortable using mobile devices, and hold a valid driver's license.

Qualifications

• 1+ year of customer service experience, hospitality or rental industry preferred.
• Strong communication skills, both verbal and written.
• Professional, friendly demeanor with focus on customer satisfaction.

Responsibilities

• Deliver best-in-class experience for customers with welcoming, professional interactions.
• Provide premium service by delivering vehicles directly to customers.
• Coordinate timely vehicle delivery and collection with team and management.
• Communicate with premium customers via phone, text, email and app to confirm logistics and meet locations.
• Greet customers on arrival, assist with luggage, and provide vehicle overview.

Skills

Customer service

Communication

Multitasking

Attention to detail

Valid driver’s license

Job description

Avis Budget Group in New York, NY is hiring an Avis First Customer Experience Specialist. You will deliver premium, personalized service by coordinating vehicle deliveries and pickups for our Avis First customers, ensuring flawless interactions from start to finish.

This on-site role blends logistics with exceptional customer communication. Ideal candidates have 1 year of customer service experience, are comfortable using mobile devices, and hold a valid driver's license.