Premium Store Experience Advisor

On-Ag-5; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

On in Los Angeles is seeking a Store Advisor to serve as the brand ambassador and primary creator of a premium, individualized fan experience in-store. You will master the Cloud CX Premium service model to ensure every guest feels welcomed and valued while supporting inventory accuracy and premium visuals.

You will join a Retail team that champions authenticity, collaboration, and excellence, delivering memorable experiences and driving brand loyalty through meticulous execution and guest

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.
• Growth mindset and passion for learning; resilient and coachable when learning new products or processes.
• Highly reliable with a track record of consistent performance and adherence to SOPs.
• Strong communication skills and a team-first spirit to achieve collective goals.
• Meticulous attention to detail and presentation for premium retail execution.
• Ability to work night shifts, weekends and some holidays.

Responsibilities

• Deliver a premium, individualized fan experience by mastering On's Cloud CX philosophy and the 5 Steps of Service.
• Support guest interactions through elevated try-on rituals and personalized product education.
• Execute daily operations with premium visual standards and accurate inventory management.
• Collaborate with the team and communicate clearly to start and finish every shift together.

Skills

Retail experience

Communication

Team player

Attention to detail

Reliability

Coachability

Evening/weekend shifts

Job description

On in Los Angeles is seeking a Store Advisor to serve as the brand ambassador and primary creator of a premium, individualized fan experience in-store. You will master the Cloud CX Premium service model to ensure every guest feels welcomed and valued while supporting inventory accuracy and premium visuals.

You will join a Retail team that champions authenticity, collaboration, and excellence, delivering memorable experiences and driving brand loyalty through meticulous execution and guest