Premium Store Advisor — Elevate Guest Experience

Socket.dev; Newport Beach (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

On stores are seeking a Store Advisor to act as brand ambassador and primary creator of our premium, individualized in-store fan experience. You will master the Cloud CX Premium service model and ensure every guest feels genuinely welcomed.

Reporting to the Store Leader on the Retail team, you will support operations with meticulous attention to detail, elevate product education, maintain premium visuals, and ensure accurate inventory. Join a collaborative team that drives brand loyalty.

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.
• Strong communication and teamwork skills.
• Meticulous attention to detail and reliability.

Responsibilities

• Deliver premium, individualized in-store experiences consistent with Cloud CX approach.
• Educate customers on products to support a seamless shopping journey.
• Maintain premium visual standards and accurate inventory in-store.
• Collaborate with team to ensure smooth shift transitions and strong guest engagement.

Skills

Customer service

Communication

Teamwork

Attention to detail

Reliability

Job description

On stores are seeking a Store Advisor to act as brand ambassador and primary creator of our premium, individualized in-store fan experience. You will master the Cloud CX Premium service model and ensure every guest feels genuinely welcomed.

Reporting to the Store Leader on the Retail team, you will support operations with meticulous attention to detail, elevate product education, maintain premium visuals, and ensure accurate inventory. Join a collaborative team that drives brand loyalty.